Embassy Document Services

Expert Visa and Passport Service

Travel Visa and Passport Expediting Services

Customer Comments

Customer Survey

Read what our Customers have to say about us!

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I am truely happy witeh your service.  Workingf with Svetlana Klimovich was a breath of fresh air. She went above and beyond to help me and my son with our visa situation- which was not an easy one. She updated us constantly on the timelines and changes. She was professional and knew her business. The whole time working with her I felt that I was in good hands. So, thank you so much for the service that you provide to Russian citizens in America, my life would be a lot harder if it was not for you!


-Tatyana

I just wanted to thank you again for your work on my visa for my recent visit to Russia. Your courteous, thorough, and prompt attention to my visa application was greatly appreciated. Thank you also for alerting me to the discrepancy in the dates in my invitation letter and the dates I expected to be in Russia. Your care in reviewing the data and letting me know immediately about the discrepancy was especially important given we were working with a short timeframe.


-Julia
I have received my passport. Thank you so much for all your help. You really made this process as painless as possible. Really appreciate everything you have done. I will be sure to pass along my great experiences with the rest of my colleagues here.
-Many Thanks, Juan
I just received the passport 5 minutes ago. Thank you. You are magic. You will be my first choice when getting visas for the group and I'll make sure to let others in the company know how efficient and affable you are.
-Herm
You are amazing! Thank you so much, Svetlana. You will be our first contact in the future, as well.
-Hollis
That sounds awesome! I'm very impressed at the speed with which you were able to get the invitation letter. I'm glad I called you. Thanks for the update.
-Stephen
I appreciate your prompt and diligent service. I will recommend you to other people that will need to travel to Russia. Thank you very much!
-Lex
I just received my passport and invitation. Thanks for providing excellent service! I'll recommend you to my colleagues at ...
-Regards, Brian
Passport with visa received. It's been great working with you!
-Jennifer
Svetlana, you are on top of it! I will notify you when the passport arrives.
-Thank you for everything, Mike
Good Morning, I did receive passport on Monday and everything looks great. Thanks for your wonderful assistance...
-Best Regards, Chris, Travel Coordinator
I still cannot thank you enough in your help with securing all at the visas for the my family (especially Oman). I have some clients who will be traveling to China and need to know what your fees would be for a party of two on a tourist visa. Please let me know at your convenience.
-Thank you and best regards, Kim
Thank you very much for everything. We appreciate your assistance.
-Kandaace
Thank you very much for letting me know you have shipped, and for providing the tracking number. This will be very helpful, in the event we need to locate. I appreciate all of your assistance pushing everything through in time for trip next week.
-Kind regards, Holly
We received Passport yesterday! Thank you so much for all of your assistance.
-Misty
Thank you for another successful job at getting a Russian visa in such a short amount of time. I am thankful that you are willing to work with us on such time limits. I have received the passports.
-Thanks again and best regards, Amy
Svetlana thank you. You are an angel. I appreciate so much the work you are doing for me. I want you to know, though, what I appreciate more than anything is your understanding, and being a friend to me through all of this. You have a loyal client, and a true friend. It is very hard at times. Very hard. And I know you understand what I mean. I promise to recommend you to anyone I know that needs this service. It is the least I can do.
-Take care, Chris

You and your staff certainly went out of their way in helping me obtain my visa on such a short  notice.  It arrived Saturday as we had hoped in time for me to make my evening departure.  It was tight but you stayed with me all the way.  You customer service is tops!


-My many thanks. I'll be back. John

It's been a wild ride in getting invitation, other documents & all information correct, due to bad communication (or lack thereof), but once I found this site, it all went straight & smooth from there. I was able to send many questions at any time & every time they would be answered, & quickly. The support couldn't be better & I am happy with the results ..thank you Svetlana for your help & understanding. I will be back again!


-Sincerely, Michele